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Overview 

Two-sided markets are defined as markets where one or several platforms “enable interactions between distinct groups of customers, while trying to get the two sides ‘on board’ by appropriately charging each side”. In other words, two-sided markets (or platforms) serve two or more end-users that would like to interact but cannot do so without the platform.

The factors that make a market two-sided include (a) transaction costs among end-users (b) platform-imposed constraints on pricing between end-users, and (c) membership fixed costs or fixed fees.

Two-sided markets facilitate exchange between members of different groups: as in a credit card payment system, where a larger number of credit card holders increases the stores’ demand for credit card terminals, or a publisher’s ability to sell advertising spaces based on the number of people who buy or have access to the newspaper. Other examples include online auction platforms, dating clubs, and video game platforms.

Market definition of two-sided markets

Under article 102 TFEU, it is necessary to define the relevant market when considering if an undertaking has a dominant position. For the purpose of this commentary, it is the platform the one understood as the ‘undertaking’.

In the case of two-sided markets, the corresponding definition is more complex than in one-sided markets. In order to analyse the relevant market definition, it is important to take into account that the customer base in one market determines the success in the other market. For example, the number of sellers on an online auction platform has a positive impact on the utility of the buyers and vice versa.

Such interaction is known as indirect network effect, which arises as more consumers join one or the other side of the market. In cases where the indirect network effect is not very significant, a one-sided market definition might be appropriate. However, if the indirect network effects are substantial, the implementation of the hypothetical monopoly test to only one side of the market could lead to a fallacy in the assessment of the platform’s constraints.

When effecting a price increase on one side of the market, not only will its demand for the platform decrease, but also due to the indirect network effects, that of the other side too. In turn, this impact on the second market will also trigger once more a repercussion in the demand of the first affected market. Therefore, the prices that the two groups are charged are highly dependent on the indirect network effect and, usually, the group causing the greater effect will be charged a lower price than the other.

As long as network externalities exist, the assessment of the SSNIP on only one side will inaccurately characterise the relevant market as too narrow and with high market shares. Thus, the effects of the increase in price must be analysed on both sides of the market. Furthermore, in two-sided markets where transactions or interaction exists (a fee for every transaction) the SSNIP should be performed by increasing the sum of the two prices, namely, the general price level.

In conclusion, all the competitive constraints in both markets should be considered while implementing the hypothetical monopoly test in two-sided markets, so as to “find the smallest set of products and regions worth monopolising”, and thus, the relevant market. 



 

Info
titlePublication Notice

Responsible: Freie Universität Berlin, by its President
Author: Antonella Salgueiro Mezgolits
Stage of work: completed