Description (Windows only):When I run the configuration file, another program opens up (Firefox, text editor, etc...) instead of the Safe Exam Browser even though it is installed on my computer.
Solution: 1. Write Safe Exam Browser into the search field in the left bottom corner. 2. Right-click on the Safe Exam Browser → open file location → you should see the Safe Exam Browser icon within a list of other programs on your computer. 3. Open a second explorer window and go to downloads. Click and drag the configuration file onto the Safe Exam Browser icon in the first explorer window. 4. The Safe Exam Browser should now open up and be configured. It will show you a prompt, when the configuration was successful. Then, you can start the Safe Exam Browser and log into your acccount. |