Seitenhistorie

Any party having a complaint against a transmission ordistribution system operator in relation to that operator’s obligations under this Directive may refer the complaint to the regulatory authority which, acting as dispute settlement authority, shallissue a decision within a period of two months after receipt of thecomplaint. That period may be extended by two months whereadditional information is sought by the regulatory authority. Thatextended period may be further extended with the agreement ofthe complainant. The regulatory authority’s decision shall havebinding effect unless and until overruled on appeal.