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Article 37

Duties and powers of the regulatory authority

1. The regulatory authority shall have the following duties:

(a) fixing or approving, in accordance with transparent criteria, transmission or distribution tariffs or their methodologies;

(b) ensuring compliance of transmission and distribution system operators and, where relevant, system owners, as well as of any electricity undertakings, with their obligations under this Directive and other relevant Community legislation, includ­ ing as regards cross-border issues;

(c) cooperating in regard to cross-border issues with the regula­ tory authority or authorities of the Member States concerned and with the Agency;

(d) complying with, and implementing, any relevant legally bind­
ing decisions of the Agency and of the Commission;

(e) reporting annually on its activity and the fulfilment of its duties to the relevant authorities of the Member States, the Agency and the Commission. Such reports shall cover the steps taken and the results obtained as regards each of the tasks listed in this Article;

(f) ensuring that there are no cross-subsidies between transmis­
sion, distribution, and supply activities;

(g) monitoring investment plans of the transmission system operators, and providing in its annual report an assessment of the investment plans of the transmission system operators as regards their consistency with the Community-wide net­ work development plan referred to in Article 8(3)(b) of Regu­ lation (EC) No 714/2009; such assessment may include recommendations to amend those investment plans;

(h) monitoring compliance with and reviewing the past perfor­ mance of network security and reliability rules and setting or approving standards and requirements for quality of service and supply or contributing thereto together with other com­ petent authorities;

(l) monitoring the level of transparency, including of wholesale prices, and ensuring compliance of electricity undertakings with transparency obligations;

(j) monitoring the level and effectiveness of market opening and competition at wholesale and retail levels, including on elec­ tricity exchanges, prices for household customers including prepayment systems, switching rates, disconnection rates, charges for and the execution of maintenance services, and complaints by household customers, as well as any distortion or restriction of competition, including providing any rel­ evant information, and bringing any relevant cases to the rel­ evant competition authorities;
(k) monitoring the occurrence of restrictive contractual prac­ tices, including exclusivity clauses which may prevent large non-household customers from contracting simultaneously with more than one supplier or restrict their choice to do so, and, where appropriate, informing the national competition authorities of such practices;

(l) respecting contractual freedom with regard to interruptible supply contracts and with regard to long-term contracts pro­ vided that they are compatible with Community law and consistent with Community policies;

(m) monitoring the time taken by transmission and distribution system operators to make connections and repairs;

(nn) helping to ensure, together with other relevant authorities, that the consumer protection measures, including those set out in Annex I, are effective and enforced;

(o) publishing recommendations, at least annually, in relation to compliance of supply prices with Article 3, and providing these to the competition authorities, where appropriate;

(p) ensuring access to customer consumption data, the provi­ sion, for optional use, of an easily understandable harmon­ ised format at national level for consumption data, and prompt access for all customers to such data under point (h) of Annex I;

(q) monitoring the implementation of rules relating to the roles and responsibilities of transmission system operators, distri­ bution system operators, suppliers and customers and other market parties pursuant to Regulation (EC) No 714/2009;

(r) monitoring investment in generation capacities in relation to security of supply;

(s) monitoring technical cooperation between Community and third-country transmission system operators;

(t) monitoring the implementation of safeguards measures as referred to in Article 42; and

(u) contributing to the compatibility of data exchange processes for the most important market processes at regional level.

2. Where a Member State has so provided, the monitoring duties set out in paragraph 1 may be carried out by other authori­ ties than the regulatory authority. In such a case, the information resulting from such monitoring shall be made available to the regulatory authority as soon as possible.

While preserving their independence, without prejudice to their own specific competencies and consistent with the principles of better regulation, the regulatory authority shall, as appropriate, consult transmission system operators and, as appropriate, closely cooperate with other relevant national authorities when carrying out the duties set out in paragraph 1.
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Official Journal of the European Union L 211/83

Any approvals given by a regulatory authority or the Agency under this Directive are without prejudice to any duly justified future use of its powers by the regulatory authority under this Article or to any penalties imposed by other relevant authorities or the Commission.

3. In addition to the duties conferred upon it under para­ graph 1 of this Article, when an independent system operator has been designated under Article 13, the regulatory authority shall:

(a) monitor the transmission system owner’s and the indepen­ dent system operator’s compliance with their obligations under this Article, and issue penalties for non-compliance in accordance with paragraph 4(d);

(b) monitor the relations and communications between the inde­ pendent system operator and the transmission system owner so as to ensure compliance of the independent system opera­ tor with its obligations, and in particular approve contracts and act as a dispute settlement authority between the inde­ pendent system operator and the transmission system owner in respect of any complaint submitted by either party pursu­ ant to paragraph 11;

(c) without prejudice to the procedure under Article 13(2)(c), for the first ten-year network development plan, approve the investments planning and the multi-annual network devel­ opment plan presented annually by the independent system operator;

(d) ensure that network access tariffs collected by the indepen­ dent system operator include remuneration for the network owner or network owners, which provides for adequate remuneration of the network assets and of any new invest­ ments made therein, provided they are economically and effi­ ciently incurred;

(e) have the powers to carry out inspections, including unan­ nounced inspections, at the premises of transmission system owner and independent system operator; and

(f) monitor the use of congestion charges collected by the inde­ pendent system operator in accordance with Article 16(6) of Regulation (EC) No 714/2009.

4. Member States shall ensure that regulatory authorities are granted the powers enabling them to carry out the duties referred to in paragraphs 1, 3 and 6 in an efficient and expeditious man­ ner. For this purpose, the regulatory authority shall have at least the following powers:

(a) to issue binding decisions on electricity undertakings;

(b) to carry out investigations into the functioning of the elec­ tricity markets, and to decide upon and impose any neces­ sary and proportionate measures to promote effective competition and ensure the proper functioning of the
market. Where appropriate, the regulatory authority shall also have the power to cooperate with the national compe­ tition authority and the financial market regulators or the Commission in conducting an investigation relating to com­ petition law;

(c) to require any information from electricity undertakings rel­ evant for the fulfilment of its tasks, including the justification for any refusal to grant third-party access, and any informa­ tion on measures necessary to reinforce the network;

(d) to impose effective, proportionate and dissuasive penalties on electricity undertakings not complying with their obligations under this Directive or any relevant legally binding decisions of the regulatory authority or of the Agency, or to propose that a competent court impose such penalties. This shall include the power to impose or propose the imposition of penalties of up to 10 % of the annual turnover of the trans­ mission system operator on the transmission system opera­ tor or of up to 10 % of the annual turnover of the vertically integrated undertaking on the vertically integrated undertak­ ing, as the case may be, for non-compliance with their respec­ tive obligations pursuant to this Directive; and

(e) appropriate rights of investigations and relevant powers of instructions for dispute settlement under paragraphs 11 and 12.

5. In addition to the duties and powers conferred on it under paragraphs 1 and 4 of this Article, when a transmission system operator has been designated in accordance with Chapter V, the regulatory authority shall be granted at least the following duties and powers:

(a) to issue penalties in accordance with paragraph 4(d) for dis­ criminatory behaviour in favour of the vertically integrated undertaking;

(b) to monitor communications between the transmission sys­ tem operator and the vertically integrated undertaking so as to ensure compliance of the transmission system operator with its obligations;

(c) to act as dispute settlement authority between the vertically integrated undertaking and the transmission system opera­ tor in respect of any complaint submitted pursuant to paragraph 11;

(d) to monitor commercial and financial relations including loans between the vertically integrated undertaking and the transmission system operator;

(e) to approve all commercial and financial agreements between the vertically integrated undertaking and the transmission system operator on the condition that they comply with mar­ ket conditions;
L 211/84 EN
Official Journal of the European Union 14.8.2009

(f) to request justification from the vertically integrated under­ taking when notified by the compliance officer in accordance with Article 21(4). Such justification shall, in particular, include evidence to the end that no discriminatory behaviour to the advantage of the vertically integrated undertaking has occurred;

(g) to carry out inspections, including unannounced ones, on the premises of the vertically integrated undertaking and the transmission system operator; and

(h) to assign all or specific tasks of the transmission system operator to an independent system operator appointed in accordance with Article 13 in case of a persistent breach by the transmission system operator of its obligations under this Directive, in particular in case of repeated discriminatory behaviour to the benefit of the vertically integrated undertaking.

6. The regulatory authorities shall be responsible for fixing or approving sufficiently in advance of their entry into force at least the methodologies used to calculate or establish the terms and conditions for:

(a) connection and access to national networks, including trans­ mission and distribution tariffs or their methodologies. Those tariffs or methodologies shall allow the necessary invest­ ments in the networks to be carried out in a manner allow­ ing those investments to ensure the viability of the networks;

(b) the provision of balancing services which shall be performed in the most economic manner possible and provide appro­ priate incentives for network users to balance their input and off-takes. The balancing services shall be provided in a fair and non-discriminatory manner and be based on objective criteria; and

(c) access to cross-border infrastructures, including the proce­ dures for the allocation of capacity and congestion management.

7. The methodologies or the terms and conditions referred to in paragraph 6 shall be published.

8. In fixing or approving the tariffs or methodologies and the balancing services, the regulatory authorities shall ensure that transmission and distribution system operators are granted appro­ priate incentive, over both the short and long term, to increase efficiencies, foster market integration and security of supply and support the related research activities.

9. The regulatory authorities shall monitor congestion man­ agement of national electricity systems including interconnectors, and the implementation of congestion management rules. To that end, transmission system operators or market operators shall sub­ mit their congestion management rules, including capacity allo­ cation, to the national regulatory authorities. National regulatory authorities may request amendments to those rules.
10. Regulatory authorities shall have the authority to require transmission and distribution system operators, if necessary, to modify the terms and conditions, including tariffs or methodolo­ gies referred to in this Article, to ensure that they are proportion­ ate and applied in a non-discriminatory manner. In the event of delay in the fixing of transmission and distribution tariffs, regu­ latory authorities shall have the power to fix or approve provi­ sional transmission and distribution tariffs or methodologies and to decide on the appropriate compensatory measures if the final transmission and distribution tariffs or methodologies deviate from those provisional tariffs or methodologies.

11. Any party having a complaint against a transmission or distribution system operator in relation to that operator’s obliga­ tions under this Directive may refer the complaint to the regula­ tory authority which, acting as dispute settlement authority, shall issue a decision within a period of two months after receipt of the complaint. That period may be extended by two months where additional information is sought by the regulatory authority. That extended period may be further extended with the agreement of the complainant. The regulatory authority’s decision shall have binding effect unless and until overruled on appeal.

12. Any party who is affected and who has a right to complain concerning a decision on methodologies taken pursuant to this Article or, where the regulatory authority has a duty to consult, concerning the proposed tariffs or methodologies, may, at the lat­ est within two months, or a shorter time period as provided by Member States, following publication of the decision or proposal for a decision, submit a complaint for review. Such a complaint shall not have suspensive effect.

13. Member States shall create appropriate and efficient mechanisms for regulation, control and transparency so as to avoid any abuse of a dominant position, in particular to the det­ riment of consumers, and any predatory behaviour. Those mecha­ nisms shall take account of the provisions of the Treaty, and in particular Article 82 thereof.

14. Member States shall ensure that the appropriate measures are taken, including administrative action or criminal proceedings in conformity with their national law, against the natural or legal persons responsible where confidentiality rules imposed by this Directive have not been respected.

15. Complaints referred to in paragraphs 11 and 12 shall be without prejudice to the exercise of rights of appeal under Com­ munity or national law.

16. Decisions taken by regulatory authorities shall be fully rea­ soned and justified to allow for judicial review. The decisions shall be available to the public while preserving the confidentiality of commercially sensitive information.
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17. Member States shall ensure that suitable mechanisms exist at national level under which a party affected by a decision of a regulatory authority has a right of appeal to a body independent of the parties involved and of any government.



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